Presales Engineer - City of Zagreb

Job summary

We are looking for a new Presales Engineer to join our team. Responsible for all Samsung Electronics Airconditioning product groups sold to business customers and through commercial channels. Frequent and regular face-to-face visits to designers and all relevant parties. High level of knowledge of own and competitor HVAC equipment. Supporting customers by providing the best solutions to their requirements. To increase sales of Samsung Electronics products and achieve the agreed targets. Focus on consultative selling by face-to-face relationship building and demand generation. Provides leadership to a virtual account team of cross-functional resources for effectively developing and pursuing sales opportunities. Advises and influences customer contacts over a range of functions and promotes solutions as a key differentiator, where applicable. To analyze account profiles and potentials by doing strategic planning and to adapt conditions of sales accordingly. To analyze sales performance based on defined key performance indicators (KPIs) for each customer and to set up improvements of KPIs. To make timely and accurate sales forecasts to ensure optimized product availability and to develop and support demand generation and customer satisfaction. Maintains high-quality pipeline/funnel/opportunity management entries weekly. To coordinate all activities within the assigned accounts/region. To provide the partners with product and performance trainings. To ensure available information which effectively used by the organization, to enable the individual to achieve optimum results along their parameters of responsibility. To work closely with internal departments and back-office to support the implementation of appropriate processes to meet the requirements of the customers. To provide feedback to the organization regarding market conditions and competitor activities to facilitate quick and appropriate response to changing sales conditions. Responsible for efficient and regular information flow. To actively participate in the annual budgeting process. Representation of the company outside (mainly trade) according to Samsung Electronics standards and guidelines.

Skills and Qualifications

• University degree in Technical field
• At least 5 years of job experience in the area of sales/account management
• Partner management and channel management experiences in commercial channels preferred
• Bilingual (Local and English) –Advanced knowledge of English in communication and writing
• Good knowledge of IT systems (MS Office), Auto Cad
• Proactive approach and market knowledge
• Technical knowledge of DX and water solutions – HVAC
• Product presentation skills and creation of the same
• Communication and negotiation skills
• Excellent organization and time management skills
• Ability to multitask
• Accuracy

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