Product Operations Engineer - Zagreb
Samo za registrirane članove Zagreb, Hrvatska
prije 1 mjesec
* Ovaj raspon plaća procjena je koju je napravio beBee
Job summary
We are looking for a Product Operations Engineer to join our team. As a mid-level position, you will be responsible for analyzing data, enhancing our monitoring tools, and delivering consistent, reliable performance to our customers.
Responsibilities
- Analysis, Reporting & Problem Management
- Expand alerting system to detect issues
- Monitor for failures in product performance and service levels
- Issue troubleshooting & engage right team on response needed
- Deeper analysis for problem management, cross-team collaboration & issue follow-up
- Resource forecasting for performance stability (IPs etc)
- Monitoring Product Performance & maintaining agreed benchmarks.
- Establish KPIs and Quality of Service (QoS) standards (ensure efficiency and success in meeting organization goals)
- Generate reports on KPIs and SLAs
- Address issues identified by alerting incl root cause analysis and collaboration with product engineering
- Management of IPs
- Forecasting of capacity, geo needs based on trends, growth forecasts.
- Managing costs & vendors
- Market research
- Configuration updates which impact global settings or specific nodes which improve performance for all.
Opis posla
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