SOC Manager - City of Zagreb - Diverto

Opis

Company Description

Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies. At Marlink, we empower our customers worldwide by helping them digitalize and optimize their remote operations through advanced hybrid network solutions and cutting-edge digital technologies. Our teams operate globally, harnessing innovation, expertise, and applied technology to connect systems and people, driving success in today's digital-first world. With 1,500 employees in over 30 countries, and customers in the maritime, energy, and government sectors, we push boundaries to deliver excellence. As SOC Manager you will proactively manage the portfolio of SOC services, to deliver quality products efficiently and ensure the information security of clients.

Job Description

Key Responsibilities

• Management of SOC services (IT and OT) for clients, knows the key business processes and specifics of the user with the aim of ensuring the delivery of an optimal solution and the fulfillment of defined standards and metrics
• Advises clients on best practices and emerging trends in cyber security and recommends investments in new tools and technologies
• Coordination and monitoring of service quality for SOC projects
• Communicating with client stakeholders
• Analyzing the clients state of information security on a technical level
• Proposing security improvements for clients on a strategic and technical level
• In case of critical business incidents, participation in the organization and management of the incident
• Defining guidelines for the SOC service, proposing technical and procedural improvements
• Cooperation with the client and internal teams within the company
• Leads SOC service implementation projects (IT and OT) and coordinates available SOC resources
• Assists sales in defining new service/project descriptions for existing SOC customers
• Develops and maintains relationships with strategically important SOC customers

Qualifications

• University or professional education
• Work experience in the field of information security
• Ability to identify and solve problems
• High professional integrity and work ethic with strong communication skills
• Knowledge of Croatian and English in speech and writing
• Candidates with certificates in the field of information security (Sec+, CISM, CISSP...) may have an advantage 

Additional Information

• Dynamic and fast-paced work environment, with a high level of autonomy.
• Occasional travel for client meetings and industry events may be required.
• A mission-driven team working to protect critical infrastructure globally.
• Opportunity to achieve your biggest potential and development in your area of responsibility.
• Continuous development and advancement through industry relevant certifications and internal/external training/workshops.
• Learning and sharing experiences with well-known and respected experts in the field of information/cybersecurity.
• Positive, motivating, international work environment.
• Hybrid work – office work + work from home.
• Flexible working hours.
• Additional and supplementary health insurance packages.
• Multisport membership.
• Pet-friendly office.
• Social events and team bonding gatherings.
• Compensation package consisted of base + bonus part, competitive in the market.